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Auto-attendant phone system is a voice menu system that transfers callers to the right person or department without going through a telephone operator
Advanced call management helps you prioritize, hold, route, or block incoming calls. This feature supports your front desk operations and reduces customer frustration. It also improves VoIP call quality and impact.
Never let an important call remain unanswered. Address customer concerns regardless of where your teams are. Route calls received by office phones to mobile phones or other designated devices. This feature gives you the flexibility to receive calls anywhere and keep in touch.
Our systems allows for a wide range in types of phones and phone makers or use your current phones where possible. You remain in control of your system.
An incoming call forwards to the correct phone number –– the next available agent, the best agent for the call, or the correct mailbox.
Call parking allows anyone in your team to enable call waiting until the right person can take the call.